About Us
Welcome to AI-Motiv8!
At AI Motiv8, our mission is to empower businesses with unparalleled insights into their customer interactions. We believe that every conversation holds valuable data that can drive growth, improve customer satisfaction, and refine operational strategies.
Meet Our Founders
Jorge Himes
With his roots in product development and technological innovation, founded Greenapsis, where he successfully develops and manages a range of products, from LED lighting solutions to ERP consulting services.
His deep understanding of process engineering and project management provided a solid foundation for developing advanced technological solutions.
Alejandro Jaime
A pioneer in customer service transformation, founded and led Beliveo Inc. for over a decade as Chairman and CEO to become a benchmark in customer-centric services. He has also led international BPOs overseeing thousands of employees and has done investment banking for international firms.
His leadership skills and his strategic acumen have shaped his ability to drive business success through exceptional customer experience at the retail and business-to-business level.
He holds an Engineering degree from Purdue University and an MBA from The University of Texas in Austin.
Their paths converged with a common goal:
To harness the power of AI to enhance customer service interactions by recognizing the untapped potential in every customer conversation.
Why we do it To Automize To Elevate To Improve To Transform
As a team of technology and customer experience experts, we’ve personally experienced poor customer service and understand the challenges from a management perspective. We recognize the immense opportunity to improve both company operations and customer satisfaction by efficiently managing data and learning from customer feedback. Our expertise ensures a seamless integration of AI solutions that enhance your service quality and operational efficiency.
Our Vision
For the call center industry to be an AI-driven sector.
Our Mission
Revolutionizing call centers with AI for simplified operations and informed decision making.
FAQ's
Conversational intelligence with AI involves using advanced AI technologies to analyze and understand human conversations. It enables automated systems to interact naturally with customers, providing insights, responses, and predictive analytics.
No, AIM8 is designed for easy implementation. Our team of experts ensures a smooth integration process, tailored to your specific needs, so you can start benefiting from our tool within a week.
Yes, you can. Maya, our virtual agent, can operate alongside your human agents, providing support, handling calls, and offering real-time assistance at any stage of your AI implementation.