AIM8
Copilot for contact center supervisors

Your call center, from reactive to designed.

Stop fighting fires and start leading, with a daily action plan built on 100% of your calls.

Book a demo
Calculate your cost of inaction
In production with
FalabellaBradescardElizondoGaxCo.ASSESPCorp. PREAFalabellaBradescardElizondoGaxCo.ASSESPCorp. PREA
aim8.app / llamadas
Calls processed · today
Automatic call tagging · metrics built for your operation
processing live
Processed today
1,247
With promise
58%
René plan
42%
No contact
14%
ID
Agent
Dur.
Auto disposition
CL-8421
Ricardo M.
04:12
Payment promise
CL-8422
Obed S.
02:45
No contact
CL-8423
María José
06:08
René plan accepted
CL-8424
Ireri G.
03:22
Payment promise
CL-8425
Enrique R.
01:55
Refused to pay
CL-8426
Cesar D.
05:30
René plan offered
live
Industries

Built for your operation.

AIM8 trains on the real conversations of your industry, not generic templates. Today we work with three types of operation:

Collections

Hover →

Collections

Spot missed promises, weak rebuttals, and agents who never ask the reason for non-payment. Debtor prioritization by likelihood to pay.

Past-due · Early-stage · Recovery

Sales

Hover →

Sales

Catch real objections, missed closing moments, and the arguments that actually convert. Coaching based on evidence, not anecdote.

Inbound · Outbound · Cross-sell

Customer service

Hover →

Customer service

Measure empathy, resolution time, avoidable escalations. Find the calls that drive churn before customers walk.

Support · Retention · Customer success
Method

Between your problem and the result there's a bridge.

On one side, your operation and its leaks. On the other, the result. AIM8 is the bridge: an action plan every day, the strategy every week, built to fit.

You, today
  • You hear 2-5% of calls
  • Hours on manual reports
  • Coaching on gut feel
  • Following the strategy?
AIM8built to fit
  1. We listen
  2. We understand
  3. We recommend
  4. We stay
The result
  • A daily action plan
  • 4x agents per supervisor
  • Hours given back
  • Strategy executed
IBM 2026 CEO Study · 2,000 companies

76% of CEOs are already hiring an AI leader for their operation.

AIM8 fills that role. We run alongside your operation. We don't sell software, we sell follow-through, personalization and results.

Results

What already changed in real operations.

Saving time and making more money. Concrete cases with active clients, with real numbers.

170
quality scorecards generated by the team itself
100%
of portfolios covered after the pilot
5 h
a day recovered per supervisor

Data from active AIM8 operations. Cases anonymized for confidentiality.

TIME01

Daily pulses,a plan in the inbox every morning.

A collections firm gets its automatic daily plan first thing, without the supervisor listening to a single call by hand.

Your operation · today
Everything that was scattered
updated live
Calls today
1,247
PTP rate
56.7%
Prioritized actions
12
Agents monitored
68
Reasons detected
8
Active alerts
3
No tabs, no loose files. All in one place, ready to decide.
One dashboard
TIME02

5 hours a day,back to the team.

The ones lost building reports, pulling data, and preparing decks. Now they go back to coaching and strategy, not Excel.

A supervisor's day
5hrs
↑ recovered/day
Without AIM88h / day
Manual auditing
Leading
With AIM88h / day
QA
Leading, coaching, deciding
Like 3 extra supervisors on a team of 5, without hiring anyone.
MONEY03

Same portfolio,more recovery.

Predictive score per debtor: agents know who to chase today and who to leave. Same headcount, more collection.

Today's prioritization
Who to chase first
predictive score
Account
Amount
Probability of payment
Score
BTL-4019
$12,840
high
87
BTL-3856
$8,250
high
74
BTL-2204
$4,180
mid
58
BTL-9921
$2,500
low
32
BTL-7733
$1,920
low
18
Top 20% holds 65% of the potential recovery.
+34%
expected conversion
MONEY04

Zero promises lost,to a broken negotiation.

We pinpoint the exact minute the negotiation breaks down. What the best agent did well gets replicated across the rest.

Opportunities detected · today
Payment promises that dropped, and where
What was lost
$48K
12 promises not closed today
Recoverable with coaching
+$32K
replicating top technique
Call · 04:12 · key moments detected
Probing missed
Promise dropped
Objection unresolved
Click and the exact moment plays back. Your supervisor coaches with evidence, not anecdote.
On demand

What your client asks for today, delivered today.

We don't open tickets or bill by the hour. If you need a special report for your afternoon meeting, we build it with you and deliver it before the day is out. With you, at your pace, when you need it.

A
AIM8 · Team
online
today
Hey team, can you help me with something urgent?
15:32
I need a quick read on the team's performance this week before my 5pm meeting
15:32
On it, sending it right over 👍
15:34
Done, here you go:
PDF
Team performance · week.pdf
2 pages · 1.4 MB
16:14
Amazing, team! Thank you 🔥
16:16
Delivered in 42 min
aim8.app / team-week · powered by AIM8
Custom · Requested today

Team performance · this week

6 agents · updated 2 min ago
● live
Calls this week
1,237
Conversion
18.4%
Best shift
Friday
Volume by day
calls
142
Mon
168
Tue
155
Wed
189
Thu
204
Fri
96
Sat
Agent ranking
5 of 6
AgentCallsConv.Trend
Karla M.31228+12%
Roberto V.28724+8%
Daniela P.26422+4%
Hugo S.19811−14%
Luis A.1769−18%
Read: Karla leads with 28 conversions this week. Hugo and Luis dropped double digits, candidates for coaching on Monday.
Illustrative conversation · Dashboard inspired by a real deliverable for ASSESP
Why AIM8 is different

Three ways to operate. Decide which one you want for next week.

The difference between auditing by hand, staring at dashboards, and operating with a plan in hand.

Nivel 01
Traditional supervision
Weekly report
QA Audit — Wk 19
Sample: 24 calls of 1,247
PENDING

Audit by hand, find out late

2% sampling, printed sheets, next week. Decisions by anecdote, not evidence.

Nivel 02
Generic speech analytics
Analytics Pro
127 KPIs
42
18
67
91
23
55
88
12
76
34
49
60
+0.2%

Dashboards with no direction

100% coverage but 127 KPIs with no prioritization. You're left to interpret it and translate it into actions.

Nivel 03
AIM8
AIM8
AAIM8 · Weekly planlive
Hours returned · this week
23.4hrs
+18%
Prioritized actions
Zulma's team
Coach call closing
Mid shift
Improve discovery
Hugo · Monitors
Cut voicemail

A daily action plan

100% of your calls listened to. Actions prioritized by team. Time given back to the supervisor.

What they say

Trusted by the people who operate every day.

“Your tool is the winner because it turns conversations that are impossible to measure into actionable data, letting us manage agents better and give the client a level of analysis no other agency has.”
Laura
Director of Operations
ASSESP
“AIM8 goes beyond speech analytics: we understand what happened and what to do, with clear decisions by product and campaign.”
Erika
Director of Operations
Corporativo PREA
“AIM8 runs circles around the other agencies, three or four times over. We're doing great on results and the information arrives clear and actionable, which lets us focus on improving, not on reworking or interpreting data.”
Mel
Inplant
Falabella
Your case

Calculate how much you leave on the table every month in calls with no offer.

Adjust agents, call volume, % with no offer, and average ticket. It tells you how much you lose today and how much you can recover with AIM8.

Open calculator
Calculator · Missed opportunity
Live
Active agents
50
Calls/agent/day
60
% with no offer
35%
Average ticket
$2.5K
Left on the table / month
$1.16M
23,100 calls with no offer

Your next Monday can start with a plan, not with a question.

30 minutes to see how AIM8 would work with your operation. No commitment, no generic demo. Bring your case and I'll show you how we solve it.

Book a demo
Mauricio Rivera, founder, will reply.